Terms and Conditions

These terms apply to all cake and bake orders placed with That Cakes The Biscuit. Please read them before booking.

Booking & payment

A non-refundable booking fee of £100 is required to secure your order. This fee is deducted from your final balance. The remaining balance is due one month before your event.

Cancellations

The booking fee is non-refundable. Orders cancelled within one month of the event date will be charged in full, except in exceptional circumstances, which will be considered on a case-by-case basis.

This cancellation policy applies if your event is cancelled altogether. If your date simply changes, we'll always try to accommodate the new date instead.

Allergens

Our kitchen handles all 14 major allergens recognised under UK law, including gluten and dairy. While we take great care to avoid cross-contamination, we're unable to guarantee any product is completely free from allergens. Please let us know about any allergies or dietary requirements when you enquire, so we can talk it through with you directly.

Delivery & collection

We offer both delivery and collection, though wedding cakes are typically delivered rather than collected, given the care needed in transport and setup.

Delivery fees are calculated individually based on your location and will be confirmed as part of your quote.

We take great care to ensure your cake arrives safely, but once a cake has been delivered or collected, we're unable to accept responsibility for any damage caused afterward.

Use of this website

By using this website, you agree to use it lawfully and not to misuse any content, images, or branding without permission.